Shipping policy
At Prime Yard Supply, we aim to process and ship orders as quickly as possible.
Order Processing
All orders are generally processed within 0–1 business days after the order is successfully placed.
Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Time
After your order has been processed, standard shipping generally takes 3–7 business days.
Please note that shipping times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances beyond our control.
Tracking Information
When tracking information is available, it may be provided once your order has been shipped.
Please allow some time for tracking information to become active after the package has been handed to the carrier.
Shipping Delays
Prime Yard Supply is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, incorrect shipping information, or other unforeseen events.
If your order appears to be significantly delayed, please contact us for assistance.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you notice an incorrect address after placing your order, contact us as soon as possible. We will try to update the address if the order has not yet been processed.
Once an order has shipped, we may be unable to change the delivery address.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us at +1 855-905-3560 so we can assist you with the next steps.
Contact Information
Prime Yard Supply
2890 Review Ave
Long Island City, NY 11101
United States
Phone: +1 855-905-3560
Website: primeyardsupply.shop